Hi Pals! A week before, my PC got infected with Recoveryhelp@bk.ru. As a result, my personal files and documents got encoded and became inaccessible. Since then I have applied more than 10 removal methods but they did not worked out. Somehow, I gotta remove the ransomware and restore the original files. If somebody know a 100% working method to remove Recoveryhelp@bk.ru and recover the files, do share with me!! I will be so grateful for the help!
Recoveryhelp@bk.ru is a malicious parasite, also known as SecureCrypted ransomware. The ransomware infiltrates your PC, encrypts your database, documents, audio, video, image and other files without your knowledge and leave ransom note along with each of them. Later, it displays ransom note on your desktop or default browsers and asks to pay a huge ransom amount to pay a anonymous hacker while keeping your file as hostage. Attackers will also use this ransomware to collect your confidential informations such as online banking details, login ID/Password, debit/credit card numbers. Later, they will use it against you. Probably, they will hack your bank accounts or social accounts or email accounts to steal your sensitive data. Thus, to remove Recoveryhelp@bk.ru and restore your original files on your PC, read this article to the very end.
|Symptoms||You may see ransom note on your desktop and browsers, files must be encoded and become useless, someone may be controlling your PC remotely|
|Distribution||Compromised website and malvertising|
|Description||It’s a severe PC threat, designed to invade PCs, takes full control on the compromised system and locks out PC screen|
|Affected OS||Windows OS|
Key Points that you should know about Recoveryhelp@bk.ru :
designed by experienced criminal hackers so it has ability to block the processes of security software and even it can bypass the scanning process acting like a system file.
uses the combination of two encryption algorithms: AES-256 and RSA-2048 to encode the file.
encrypts the files which may be stored on local drives, removable drive or mapped network drive.
installs more spyware or malware to monitor your browsing activities, collect your sensitive data and send all of them to criminal attackers.
can open a loophole to provide remote access to your PC to the malicious attacker, after that your PC will be remotely controlled by them.
How to block the impact of Recoveryhelp@bk.ru on your PC?
First of all, we advise you to take precautions instantly to prevent infection from spreading more. Follow the given steps immediately:
First disconnect your PC from the network.
Then stop the server temporarily:
Windows button+R to open Run and type “services.msc”
Now click OK
then right-click on the “Server” and select Properties
Click “Stop”, choose Startup type to “Disabled” and click OK.
Scan all removable drives using your Antivirus to disinfect and vaccinate all of them.
How to remove Recoveryhelp@bk.ru ?
You can remove Recoveryhelp@bk.ru either manually or automatically. If you are a tech person then follow manual removal process because making change in system OS is a risky process, your system may crash. if you are not ready to take risk then you must follow automatic removal process.
Method 1: Manual Removal Of Recoveryhelp@bk.ru
Step 1 : Start PC in Safe Mode With Networking
For Windows XP and Windows 7 Users
To start your computer in Safe Mode, click on Restart, click OK. During your computer start process, press the F8 key on your keyboard continuously until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the pop up list.
For Windows 8/10 Users
Go to the Windows 8 Search Screen, type Advanced, from the search results select Settings. Click on Advanced Startup options, from the “General PC Settings” window. Click on the “Restart now” button. Your computer will now restart into “Advanced Startup Options Mode”. Now click on the “Troubleshoot” button, then click on “Advanced options”. In the advanced option screen click on “Startup settings”. Now click on the “Restart” and then your PC will restart into the Startup Settings screen. Press “5” to boot in Safe Mode with Networking.
Step 2: Start PC in Safe Mode With Networking
If you are unable to start your computer in Safe Mode with Networking, you can try a method called System Restore that is helpful to restore your PC on the date when your PC was not infected.
- First Shut down and then Restart your PC, press the F8 key on your keyboard continuously until the Windows Advanced Options List appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
When Command Prompt mode loaded, enter the given command : cd restore and press ENTER.
And then enter this command: rstrui.exe and press ENTER.
Click “Next”on the opened window
Now you can select one of the available Restore Points and click “Next” (this process will definitely restore your computer system to an earlier time and date, when your PC was not infected with Recoveryhelp@bk.ru ).
Now click “Yes” on opened window.
After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining ransomware files.For restoring particular encrypted files, first you should try using the Windows Previous Versions feature. This method works effectively only if the System Restore function was enabled on an infected Windows OS.
To use this feature right click the encrypted file and then click “Properties” there you will see option for restore Previous Version.
Note: Above given method may not work on all computers because some variants of ransomware remove shadow volume copies of the files.
Method 2: Automatic Deletion of Recoveryhelp@bk.ru
If you’re unable to remove Recoveryhelp@bk.ru completely from your system manually, you can remove it from your PC using automatic Recoveryhelp@bk.ru scanner. It removes ransomware viruses from your PC automatically so that you don’t need to put too much effort. It will be very helpful for keeping your PC and data safe from ransomware viruses. Only you need to install this tool and follow user’s guideline.