Microsoft & FBI Noticed 24% Rise On Tech-Support Scams
Have you ever wondered a pop-up windows along with a phone number? If you have ever encountered such pop-ups on your web browser or system, then you many not be surprised to know that pop-ups including phone number indulge with tech-support scam. Microsoft Corporation Inc. has published a new report that specify there has been a remarkable increase in tech-support scam over the past year. The new statistics from 183 countries that the Windows OS user continuously targeting by the tech- support scam in the year 2017.
According to the Microsoft, around 153,000 reports have been submitted from the windows users who were victim by the tech-support scam or the true value might be higher. Approx 15 percent users who complained to the company admitted to losing there money to scammers, with an average sum of $200 to $400 per scam. Even though one of the victims from Netherlands who lost Euro 89,000 from there bank account due to this technical support scam.
More Than 11000 Tech-Support Scams Complaints Received By FBI
Federal Bureau of Investigation also received more than 11000 reports but it is lesser from Microsoft. Most of the victim doesn’t report tech-support scam to the FBI authorities unless they lose their money. It is also found that 86 percentage of victim increases compare to last year 2016. The FBI reveled that the developer behind the tech-support scam managed to steal nearly $15 millions. Other than this, Windows Operating System is not only the targeted by these scammers. There are many reports regarding Mac and Linux and Android too.
How Does the Tech-Support Scam Works?
The fake tech-support scam works when a caller initiates an unsolicited call to impersonate a Microsoft technical support representative and makes a claims that there is a severe malware problem. The fake tech-support representative then warns the computer user that if the issue is not resolved, the system become crash. To fix this issue, the representative offered to visit a specific website and download a program giving the fake phone tech access to the customer’s computer. At times, a preventative service may be offered for a price to the customer. Once the scam has commenced, not only does the fake Microsoft representative offer and potentially succeeded with selling a fake preventative service, but they now have remote access to the computer where they can steal personal information. Ultimately, this scam could lead to identity theft.
What Should You Do Once Encountered Tech-Support Scam?
Security expert suggested computer users causes with this scam to take necessary precaution or may be required to undo some of the damage. Initially you should apply all security updates to your operating system. Once these updates are applied use a security program that must be fully update to remove any threat that may have been associated with the tech-support scam. Additionally, never agree to purchase any security products over the phone call. If some warning message pop-ups related to tech-support scam claims to call to get technical support, try to resolve through trusted method from legitimate company.