A new ransom-virus namely Freshdesk Ransomware detected by security researchers that has targeted number of Windows computer across globe. One thing to remind, there is no connection between Freshdesk ransom-virus to the legitimate Freshdesk help desk ticketing system that is maintained by Freshdesk Inc. Analyst found this ransomware widely spread over Internet and thus in case you are getting your computer files inaccessible and .www file extension appended to them then unfortunately your PC too gets infected with Freshdesk ransom-virus. Well, you don’t need to be panic as this article aims at providing the easy and complete solution to remove Freshdesk Ransomware from PC effectively.
Freshdesk Ransomware is a file encoder Trojan or simply hazardous Trojan virus that known to creates series of issues onto the compromised PC. The very nasty threats is programmed to encode all data onto the compromised system and then display a message including the statement ‘Help Desk software by Freshdesk” in order to creates misunderstanding. On depth analysis computer experts found, Freshdesk Ransomware poses same like characteristics and perform alike operation of the Spora Ransomware that has been detected some days earlier. It is capable to affect all computer files including photos, video, presentations, audio, spreadsheets and databases. Freshdesk is primarily aiming at regular computer user.
Freshdesk Ransomware is normally spread through spam email as malicious attachments carrying payload files. In addition, clicks to malicious links spread over social media webpages, visits to infected websites, sharing data using infected drives, and nevertheless installing free downloads without scanning for threats are some major intrusion methods. Freshdesk ransom-virus is classified as mid-tier crypto-threat, that make use of combination of the RSA and AES ciphers in order to handle the encoding procedure. As said earlier it is capable to affect all computer files including video, presentations, photos, audio, spreadsheets and databases. Affected data can be easily identified as it appends ‘.www’ extension in the filename and it is represented by Windows Explorer as white icons. You are unable to access them.
Following successful encryption process, Freshdesk Ransomware drops a ransom note called restore_files.html, that is automatically open by user’s default web browser. It is dropped onto the Downloads directory and the message reads as follows:-
In order to allow you access to encrypted computer files, Freshdesk ransom-virus ask for 0.5 Bitcoins that needs to be transferred to their wallet address. Currently 0.5 Bitcoin equals 898 USD or 822 EUR. We strongly condemn of the Freshdesk ransom-virus attack on your PC but also advised you not to make payment to cyber crooks. Instead we are strongly advised you to make use of Free Scanner that’s ultimate and much easy solution to delete Freshdesk Ransomware from PC.
Manual Step to Delete Freshdesk Ransomware from PC
Step 1 : Remove Freshdesk Ransomware via control panel
- Click on Start menu >> Select Control Panel
- Now go to programs option >> Click on Uninstall a Program.
- Search for ransomware related files
- Select the suspicious program >> Now Click Uninstall/Change
- Click OK to save the changes.
Step 2 : Stop malicious process From Task Manager
- Press Windows + R button together.
- A run box will launch on your screen
- Type “taskmgr” in run box
- After that click on OK button.
- In the Process tab >> Select malicious process
- Click on End process tab
Step 3 : Remove malicious registry from Registry editor
- Open Run window by Pressing Windows + R Keys together
- Now, Type regedit >> Press enter.
- All harmful registry files related shown here.
- Delete them to get rid of Freshdesk Ransomware
Hope you have successfully eliminated Freshdesk Ransomware from PC but if still you facing the same issues make use of Free Scanner to get rid of Freshdesk ransom-virus.